Contact metrology support

Mitutoyo inquiry routing for documented instrument decisions

Use this page when the request needs more than a simple price answer. The most useful inquiry includes the instrument family, part feature, tolerance band, calibration requirement, and the audit or release event that is driving the timeline. With that context, Mitutoyo can respond in a way that supports engineering, purchasing, and quality review at the same time.

Address

Metrology support desk

Global technical routing for dimensional metrology, CMM, optical inspection, form measurement, and handheld gauge programs.

Email

Evidence-first response

Submit part drawings, existing calibration intervals, and target uncertainty statements when available so the reply can address the full quality file.

Hours

Project review window

Requests involving installation, CMM acceptance, or multi-plant gauge control are reviewed as projects rather than isolated instrument quotes.

What to include before submission

A strong request describes the measurement feature, nominal range, required resolution, current inspection environment, expected production volume, certificate expectations, and any customer standard that must be cited. If a current instrument is failing audit review, include the certificate language or nonconformance summary that created the concern. If a new product launch is involved, include the first article inspection date and whether the measurement will be performed in a controlled lab or near the production line.

Mitutoyo responses can then separate product selection from evidence planning. That distinction helps teams avoid buying an instrument that measures correctly but lacks the documentation structure needed for supplier approval, regulatory review, or internal release. It also helps identify when accessories, fixtures, environmental assumptions, or operator routines deserve attention before the instrument is ordered.

Quote form

Send the measurement requirement, not only a part number.

The form routes the request around instrument focus, documentation need, and application risk. Attach drawing references or certificate notes in the message field when they are relevant.

Request documented metrology support

Share the instrument family, required uncertainty target, and audit schedule. A metrology specialist will return a documented response.

Please enter your name.
Please enter a business email.
Please describe the measurement or calibration requirement.
Agreement is required before submission.